Refunds and Returns Policy for clearviewblue.com
Effective Date: October 21, 2023
1. Our Commitment to Customer Satisfaction
At clearviewblue.com, we are dedicated to providing our customers with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.
2. Eligibility for Returns
You may initiate a return for a product purchased on clearviewblue.com within 30 days of the delivery date. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
3. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our Customer Support Team at [email protected] and provide your order number and the reason for the return.
- Our Customer Support Team will guide you through the return process, including providing you with the return address.
- Pack the item securely in its original packaging and include a copy of the invoice or packing slip.
- Ship the item to the provided return address.
4. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
5. Shipping Costs and Fees
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our Customer Support Team at [email protected].
7. Contact Us
If you have any questions about our Refunds and Returns Policy, please contact us at:
LLP Pvt Ltd
130, Kalavoor, Kerala
Email: [email protected]
8. Changes to this Policy
LLP Pvt Ltd reserves the right to modify or revise this Refunds and Returns Policy at any time without notice. Changes will be effective immediately upon posting on the Website. It is your responsibility to review this policy periodically to ensure your understanding of all terms and conditions governing returns and refunds on clearviewblue.com.
Thank you for shopping at clearviewblue.com. Your satisfaction is our priority!